Return & Refund Policy

At DASTOOR, we value your satisfaction and strive to provide a smooth shopping experience. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept return requests within 7 days of receiving your order.

To be eligible for a return, your item must:

• Be unused, unworn, and in its original condition.

• Have all original tags attached.

• Be returned in its original packaging.

• Include proof of purchase or your order confirmation.

Items that do not meet these conditions may not be eligible for a return.

How to Request a Return

To request a return, please contact us using the details below:

Email: infodastoor@gmail.com
WhatsApp: +92 330 0647989

Our team will review your request and provide further instructions.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving your order. Kindly include clear photos of the product and packaging so we can resolve the issue as quickly as possible.

Exchanges

We offer exchanges for eligible items, subject to product availability. If you wish to exchange an item, please contact our support team within the return period.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items.

• Gift cards.

• Items that have been worn, washed, or altered.

• Products returned without original tags or packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If your refund is approved, it will be processed within 5–10 business days through the original payment method or another mutually agreed method, depending on the payment option used.

Contact Us

If you have any questions regarding returns, exchanges, or refunds, feel free to contact us anytime.

Email: infodastoor@gmail.com
WhatsApp: +92 330 0647989

Thank you for shopping with DASTOOR. We appreciate your trust and look forward to serving you again.